Frequently Asked Questions
Everything you need to know about our modest collection and services.
What types of fabrics do you use for your hijabs?
We source high-quality, breathable materials including premium chiffon, organic jersey, luxury silk, and lightweight modal to ensure comfort and durability for all-day wear.
How should I care for my Hijab Stories products?
To maintain the quality of the fabric, we recommend hand washing in cold water with mild detergent. For machine washing, use a delicate cycle and a laundry bag. Always air dry and iron on a low heat setting.
What is your return and exchange policy?
We offer a 30-day return policy for unworn items in their original packaging with tags attached. Please note that for hygiene reasons, underscarves and accessories cannot be returned.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are the colors on the website accurate?
We strive to display our product colors as accurately as possible. However, please note that actual colors may vary slightly due to different screen resolutions and studio lighting.